The airplane industry is a billion dollar business. Yet, it also costs billions of dollars to maintain and expand a single airline business. Airlines also have to be careful about remaining stagnant in the industry. Constant updates, improvements to technology, and remodels are needed to secure customers. The following techniques are great ways to improve the both customer satisfaction and sales. Offer online services Offering online services not only improves customer satisfaction, but also can cut down on employee costs.…